Bamboo Pendant Lampshade - Lattice, High Quality-Rattan Pendant Light,Bamboo Lam

➤Return and Exchange Policy:
• Request a cancellation before 2 hours after payment
•Exchanges are not applicable for bamboo lampshade unless the product is damaged during transit.
•If you receive a damaged item, please inform us within 24 hours of delivery with proof of the damage (photos) and we will initiate a replacement or resolution.
• Return Delivery Charges and Delivery to seller will be arranged by customer.


Shipping and Delivery:
•We ensure the safe packaging of your product and partner with trusted delivery agencies to ensure that the product reaches you without any damage.
•In case of any damage during transit, please follow the return/exchange guidelines mentioned above.

•In case of missed delivery attempt (more than three) item will be returned back to seller to the country of origin and can be delivered again after paying the delivery cost and it will be delivered in 1 month. Please note that no refund will be issued in the case of missed delivery attempt when the customer was not available to received the order.

• Parcel is sent by EMS speed post, Company claims to deliver article in 10-15 days. Shop is not responsible for delay in transit and custom delays. No refund will be issued till the product reach your doorstep, Cancellation can be done only within 2 hours post your purchase.

As per our shop policy, we aim to ensure a smooth and transparent refund process for all our customers. Below are the guidelines to help you navigate the refund process:

Refund Guidelines:
1. Return of Item:
• The item must be returned to the seller.
• Once the returned product is received, we will initiate the complete refund process.
2. Refund Installments:
• Refunds will be processed through Etsy in stages and issued on a weekly basis until the product is returned.
3. Initial Refund Percentage:
• An initial partial refund ranging from 5% to 50% may be provided depending on the situation.
• The percentage of the initial refund is at the discretion of the shop.
4. Final Settlement:
• The remaining refund amount will be processed and credited after the returned item is successfully delivered back to the seller.

Important Notes:
• Ensure that the product is returned in its original condition and packaging to avoid further deductions.
• We recommend using a trusted shipping method with a tracking number to ensure a safe return.



Feel free to message for any query or problem. Thank you!

Question: Why is the price of our bamboo lampshade higher than others?

Answer: Our bamboo lampshades are priced higher because they are crafted with exceptional care and quality. Each lampshade is handmade by skilled craftsmen who dedicate days and nights to creating a single piece with meticulous finishing. The bamboo we use is imported from Indonesia, known for its superior quality and strength, making it an expensive material. Before crafting, the bamboo is carefully treated with natural substances to ensure durability and longevity. The final product is varnished with high-quality spray and packed in a double-layer package to protect it during shipping. This combination of premium materials, craftsmanship, and attention to detail ensures that you receive a beautiful and durable lampshade that justifies its price.

Question: How to install bamboo lamp?
Answer: A Dedicated manual will be included with the product, where all steps are mentioned.

Question: Why should I consider a bamboo lamp?
Answer: Choosing a bamboo lamp fixture offers several benefits beyond its aesthetic appeal. Bamboo is an eco-friendly and sustainable material, as it grows rapidly and regenerates quickly, making it an environmentally conscious choice. The natural texture and warm tones of bamboo add a unique, organic feel to any space, creating a calming and inviting atmosphere. Additionally, bamboo is known for its strength and durability, ensuring that your lamp fixture will stand the test of time. The craftsmanship involved in creating bamboo fixtures often results in a high-quality, one-of-a-kind piece that brings a touch of artistry to your home. Plus, bamboo is lightweight yet sturdy, making it easy to install and maintain.

Question: What are the benefits of buying bamboo lampshade from iusStudio?
Answer: Our bamboo lamp are highly durable and have a long life time. We give discount coupon and free products you can take advantage through the coupon send with the product. You only have to scan QR to avail benefits.

Feel Free to message me for any questions.